Welcome to EVIS Shipping and Delivery Policy page. We are committed to providing you with an exceptional shopping experience from start to finish. Here you will find all the information you need about our shipping and delivery processes.
Shipping Methods and Options
At EVIS, we offer a range of shipping options to meet your needs:
-
Standard Delivery
- Estimated Delivery Time: 7 business days.
Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Delivery Confirmation and Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates are provided as an approximation and may vary due to factors beyond our control.
International Shipping
We currently only ship to Singapore and Malaysia. Please contact our customer service team for assistance with international inquiries.
Damages and Issues
EVIS is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
Returns and Exchanges
For information on returns and exchanges, please visit our [Return Policy](link to return policy) page.
Contact Us
If you have any questions about our Shipping and Delivery Policy, please contact us at:
- Email: support@evis.com.my
- Phone: 03-22016863
